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Evaluation & Measures

A number of different qualitative and quantitative measures are involved  to be able to paint a collective picture of progress and areas of need.

The aim is to improve the quality of care, coordination and patient outcomes through improving knowledge skills and attitudes.

The measures include: -

Quantitative

  • Uptake – number of those accredited etc
  • Key Ratios- a few key indices of change as an organisation
  • Before and after ADA's (After Death/ Discharge Analysis ) – collection of anonymised patient level data using the GSF  on line audit tool with benchmarking, snapshot and comparison
  • Organisational questionnaires  
  • Foundation Level attainment questionnaire - RAG system against 9 areas

Qualitative

  • Staff confidence surveys
  • Collated feedback and  views from patients and carers
  • Structured phonecalls analysis
  • Focus groups